Future Success can be Planned
Summer may be just around the corner, but retailers are already gearing up for the holiday season. What may seem like a long time in the future for consumers is not only the busiest and most profitable time of the year for an entire industry, but also the most challenging.
Not only must the right goods be available early and on time, whether on the shop floor or in the warehouse. To be successful throughout the year, especially during peak periods, solid, data-driven forecasting and planning is essential. Only then can the right people with the right skills be in the right place at the right time. All while considering all the important external factors - such as customer behavior or the weather. So that at the end of the day, customer service is right, and orders are shipped on time.
At the ATOSS Retail & Logistics Day on June 19, we took a closer look at precisely these topics. You can look forward to Future Trends in Retail presented by Milangelo Maduro from Capgemini and a best practice tour from and with our customers with a demo view.
Recordings
Customer Highlights with a Live Demo
Leif Abraham, Principal Strategy & Process Consulting and Reyno Stol, Head of Presales International share insights on seasonal working time planning, to improving customer satisfaction and service, to increasing productivity by adjusting opening hours and individual working times.
Poiesz Supermarkten an Innovative Pioneer
Interview with Robin Lammers, Functional Administrator and Team Leader, Order Processing and Warehouse Control at Poiesz Supermarketen, about the challenges of modernizing the workforce scheduling activities and implementing a reliable software solution to facilitate the transition from time recording to modern workforce management.
Retail Success:
Insights into Customer Projects
From supermarket chains to DIY stores, clothing retailers and e-commerce companies to logistic specialist - the ATOSS customer portfolio covers a wide range of companies. Let us convince you with practical examples.
C&A: Pioneering spirit for over 180 years
Lacoste: The World of Fashion
Poiesz: A traditional brand –and an innovative pioneer
Rhenus Contract Logistics Netherlands: Supply Chain 4.0
ATU: Securing outstanding customer service
OBI: Making comprehensive planning possible
Focus: Hornbach
Triad of employee satisfaction, company, and customers.
The shortage of skilled workers does not stop at the retail sector. How does a retail giant like Hornbach deal with this major challenge? How is the "perfect triangle of interaction" created? For the do-it-yourself professional, both top customer service and sales optimization are on the agenda. Equally important, however, is fairness and work-life balance for the employees. Jens Steinhorst, HR IT consultant, provides insights.
How Hornbach harmonizes employee satisfaction, company goals and customer wishes. Jens Steinhorst, HR IT Consultant at Hornbach, talks about this.