Spotlight on processes – GBA Group

Highlights at a glance

  • Digital working time management for around 1,000 employees
  • Consistent process optimization at all locations
  • Greater efficiency and transparency in personnel matters
  • Precise scheduling of the 300 laboratory specialists
  • All locations benefiting from harmonized systems and processes

Discover more success stories

Founded in Hamburg in 1989, the GBA Group ranks as one of the leading laboratory and consulting service providers in Europe. Its core competencies lie in environmental, food and pharmaceutical analysis. The group is enjoying steady growth and is currently represented at 33 locations across Europe, where it employs 1,400 members of staff. Many years of experience, the most advanced technology and top-notch standards in methodology are the hallmarks of the GBA Group – the embodiment of quality analyses and efficient processes. There was still some potential for optimizing HR processes, however, as the group includes a network of service providers with organically grown structures under its corporate umbrella. So, as well as introducing a digital system, the workforce management project also set out particularly to standardize working time management processes and regulations across all of the company’s German sites. 

Our workforce management project wasn’t just about digitalization: We also wanted to optimize our processes for organizing working time at all our sites.


Kristin Elser
Project Manager ATOSS, GBA Group

We won the GBA Group over with our ATOSS Time Control standard solution and our consulting expertise. Due to the coronavirus pandemic the project was implemented remotely, including an online training program for key users and managers. The rollout has already begun. Once the project is wrapped up, some 1,000 members of staff will record their times digitally on terminals. At all the sites, absence management will be done through digital workflows on PCs – or via our mobile app for employees without a fixed base and for some of the company’s managers. The analyzed working time data will be sent straight to the payroll system via an interface. Around 300 laboratory staff will also be planned and scheduled based on the real-time data from working time management. Laws, collective agreements and company agreements will be automatically factored into the planning process. It is already clear that several project objectives have been achieved: Systems have been harmonized across the different sites, consistent processes established, routine tasks reduced, and efficiency and transparency increased. Our verdict – future-proof time and attendance management delivers measurable value.

Source: ATOSS Customer GBA Group | ATOSS Annual Report 2020