City of Munich
Solution: ATOSS Staff Efficiency Suite
Usage: DE
Quantity: Employees 43,000
Milestone for Satisfied Employees
With more than 43,000 employees working in over 2,000 different facilities, the City of Munich ranks as Germany’s largest municipal employer. Together, they ensure that the vibrant world city with a heart, where centuries-old customs and values meet and mingle with progress and innovation, keeps running smoothly. Besides flexible, reliable and safe working practices, empathy towards fellow human beings is also a key priority. This is not only reflected in the openness and cultural diversity within the organization but also in its dealings with the citizens of Munich.
Google, Apple, Microsoft, Oracle. In recent decades the Munich Metropolitan Region has become one of the most attractive technology centers in Germany. Start-ups, SMBs and major corporations are drawn to the Isar Valley. Bavaria’s capital city also aspires to be just as attractive as an employer. In our ever more rapidly changing world, the City of Munich has recognized the signs of the times. As an organization known for reliability, job security and flexibility, Germany’s biggest municipal employer also thoroughly examined its management and organization of working time more than three years ago.
Manual processes vs. modern employer
Owing to the mainly manual processing by employees and supervisors in offices and HR departments, a high error rate due to transfer mistakes but also the organization’s exacting quality requirements with regard to time management, the calls for a digital system were clearly voiced. This state of affairs was in stark contrast to the city’s positioning and aspiration to be a modern employer enabling flexible and future-proof working practices.
Fast forward three years. Following a successful organization-wide transformation project, the City of Munich is now in the fast lane. By the end of the year, over 18,000 employees will have moved over to digital workforce management during the course of the current rollout and will be enjoying a wealth of benefits. A milestone on the road to digital city administration. Subsequently, the remaining 25,000 employees will follow.
The Münchner Kindl (Munich child) towers over the “world city with a heart”. It is a symbol of the Bavarian metropolis, which is home to around 1.5 million people.
In cooperation with ATOSS, the City of Munich is fully mapping its demanding and complex requirements with regard to modern time management. From time recording to correct time assessment in accordance with public sector collective bargaining and service agreements, payroll accounting with the SAP payroll system, application and approval procedures, as well as legal, operational and business reports. And project implementation will also fully reflect the demanding data protection standards for public organizations. The high level of simplification and automation will reduce staff workload noticeably while maintaining the existing employee-centric flexibility in the organization of working time. This includes customized working time models and the ability to decide what should happen with every single hour of overtime. Pay it out? Save it up? Today, employees have a tool at hand that gives them the transparency they need to control and actively organize their own working time. And in future they can do this entirely by way of a mobile app.
As an employer, the City of Munich is known for reliability, job security and flexibility. We offer versatile workforce scheduling options and work models adapted to various phases in life. For the city administration to be fit for the future, digitalization must continue, and digital workforce management is making an important contribution here. With great pleasure I will be taking the last analog time card together with the time clock to Munich’s City Museum.
Andreas Mickisch
HR and Organization Officer | City of Munich
Digital time management is merely the foundation
The City of Munich regards the app’s high usability and good user experience – and in particular its mobile capabilities – as an effective way of becoming a more attractive employer and drawing the attention of young potential applicants.
The digital time management already implemented also provides the foundation for the future integration of duty scheduling into time management, which will be used city-wide across the various different facilities, each with their own individual requirements. This is already a reality for the fire department, while kindergartens, retirement homes, libraries, museums, cemeteries and many other facilities could soon be benefiting from the modern duty scheduling. If the City of Munich keeps its foot to the floor and stays in the fast lane, this vision will soon become a reality. And Germany’s biggest municipal employer will become a model example of digital city administration.
Source: Landeshauptstadt München | Annual Report 2022
Get in touch with our experts!