Ingredients for success – Bünting

In a nutshell, Bünting has grown from a colonial goods store in Leer into a trading company operating throughout Germany. The group of companies now employs some 12,500 staff and operates out of its headquarters in Leer and a new administrative center in Nortmoor. The secret to Bünting's success? Commercial acumen, a philosophy of fast-paced growth and the courage to take a hands-on approach to things. Bünting has a tight network of hyper- and supermarkets in northwestern Germany via its Combi and Famila Nordwest sales companies. With myTime.de and Combi.de, Bünting is also focusing on the growing market for online food shopping and is serving its customers nationwide. Bünting’s specialist tea store holds a particular status and is where tea experts select fine ingredients needed to make blends such as “Ostfriesentee”. The company has been using the ATOSS Retail Solution to inject dynamics and flexibility into its workforce management for many years now – across its entire retail range. Bünting relies on digital time and attendance management for some 11,000 staff, while also using the Automatic Duty Plan and Workforce Forecasting modules for its food retailing operations. The result: 90 percent less manual input and a forecasting accuracy above 95 percent. At Bünting, planning and scheduling are performed in a customer-focused manner based on a 15-minute cycle, using cash desk receipts, for example. 

ATOSS Qualifications Management helps store managers keep an eye on the qualifications required for the various planning areas such as cash desk, fresh foods counter or first aiders. Flexibility and productivity are in strong demand in logistics too, in order to keep retail and wholesale customers supplied on time. Via cost center management, Bünting determines employees’ actual and target productivity levels as part of planning and scheduling and takes this as a basis for individual KPIs. The system transfers details of planned and actual deployment as well as staff capacity utilization for each half-hour to the group-wide data warehouse system on a daily basis. This creates transparency for the controlling department and highlights optimization potential. The Bünting Group stands for continuous growth, vast product variety and maximum customer satisfaction. Digital workforce management helps it deliver on these aspirations, day in, day out.

Source: ATOSS Customer Bünting | ATOSS Annual Report 2020