Working Student - Customer Success Management (m/f/d)

About Us

At ATOSS Software SE, we are driving the future of workforce management. With our software products, we are helping our customers to work more creatively, intelligently and humanely, revolutionizing and optimizing the interplay between profitability and humanity. With 19 consecutive years of record growth, inclusion in the SDAX and TecDAX, we continue to expand globally.

The Role

Join our dedicated Customer Success Management team as a Working Student in Munich, where you will gain hands-on experience in providing exceptional support to our valued customers. This position offers a fantastic opportunity to collaborate with experienced professionals and contribute to enhancing customer satisfaction and retention.

Key Responsibilities:

• Create compelling presentations, data sheets, and customer materials using MS Office tools to effectively communicate our solutions.
• Support the team by preparing and following up on meetings with both internal stakeholders and customers, ensuring clear communication and alignment.
• Maintain and update data in Salesforce, ensuring accuracy and accessibility for the team.
• Conduct analyses and design visually engaging charts and graphs to present insights and trends to the team and clients.
• Prepare and document content using Confluence wiki software, supporting knowledge sharing and documentation efforts.

Key Requirements:

• Currently enrolled in a full-time Master’s program.
• Strong interest or initial experience in Customer Success, Product Marketing, or Product Management.
• Excellent communication skills in both German and English.
• Proficient in MS Office, particularly PowerPoint, with the ability to create polished and impactful presentations.
• A collaborative team player with a confident presence and strong interpersonal skills, capable of engaging with colleagues and customers alike.

Our Benefits

• An opportunity to gain hands-on experience in Customer Success.
• Potential for future career opportunities within our organization.
• Hybrid (50% home office and 50% work from our office).
• Flexible weekly schedules that accommodate your study duties.

Join us and be part of a high-growth, future-focused company!