munich | full time | unlimited
YOUR TASKS SCOPE:
- Third level IT support remote and on premise.
- Manage and optimize virtual infrastructures (VMware vSphere), Citrix farms and network systems.
- Design and implement high-availability, critical IT solutions.
- Oversee bare-metal servers at data centers and manage backup systems (BackupExec/Veeam).
- Manage and supervise Microsoft Entra/Azure environments.
- Troubleshoot and configure VPN/RAS solutions in collaboration with internal teams and external clients.
- Customer communication via phone, mail and ticket system for ticket processing.
- Interface between internal IT, consulting, and external customer IT
- Create and maintain documentation while managing incidents and ensuring smooth IT operations.
YOUR SKILLS:
- You have a completed vocational training in the field of computer science with a strong focus on IT infrastructure or studied in a similar field.
- Expertise in one or ideally more of the following areas: VPN/RAS solutions, VMware vSphere, Citrix, Windows systems, or PowerShell.
- Solid understanding of networks, routing, scalable system architectures.
- Expertise in Microsoft enterprise technologies (e.g., Active Directory, Entra-ID) and knowledge of current Windows (server/prosumer) operating systems.
- Strong analytical and organizational skills with a customer-oriented mindset.
- Fluent in German (C1 or higher) and good written and spoken English skills.
- A valid driver's license is required.
BENEFITS:
- Onboarding: Newbies Day in Munich, 5-week onboarding with training sessions and workshops, Buddy Program
- Benefits: Participation in company success, employee stock program, Deutschland Ticket Job, Pluxee vouchers, Corporate Benefits
- Company culture: Flexibility through Hybrid Work (Work from Home/Work from EU), 30 days of vacation, Diversity & Inclusion Team, (virtual) events for employees (e.g., Summer Camps), Barista in the headquarters, Volunteer Day
- Career and Development: Career model with Expert & Leadership Track, ATOSS Academy, LinkedIn Learning
- Health Initiatives: Check-ups, health campaigns, Wellhub, JobRad (bicycle leasing program), company doctor
- Security & Stability: Listed on the stock market: SDax & TecDax, over 30% EBIT margin, Scale-up, 18 years with record reveue and results, visibility, future product