2024 Gartner® Market Guide for Workforce Management Applications
ATOSS has been named as a Representative Vendor for the third time consecutive
According to Gartner®, “HR technology leaders seek workforce management applications to enhance operational efficiency and transform frontline workers’ experience.”
- Workforce management (WFM) applications increasingly have been incorporating AI to help HR organizations improve operational efficiency and reduce administrative overhead. Emerging capabilities include AI-powered demand forecasting, candidate mapping, scheduling optimization and skills management.
- AI-enabled skills management can transform how employees are scheduled for work by aligning talent to work based on skills matching. However, few vendors fully support AI-enabled skills management.
- Organizations leverage WFM applications to improve employee experience (EX) through features such as flexible scheduling, conversational interfaces, corporate communications and employee sentiment capture.
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